Who Can Request This
Anyone documented on this site may request a correction to their record or its removal. So can anyone who notices that a record is inaccurate, outdated, or attached to the wrong person, even if it is not their own record. This site aims to be accurate above all else, and a request to fix or remove something is treated as helping toward that goal, not as an inconvenience.
How to Request It
Send an email to [email protected] describing the record in question and what should change. There is no form to fill out on this site — email is the only channel for correction and removal requests, a deliberate choice to keep the process simple and directly answerable by a person reading the request.
What Happens After a Request Is Received
A request goes through the same short sequence regardless of who sends it:
- Acknowledgement — the message is read and, where a usable reply address is included, acknowledged.
- Sorting — is it a correction, a removal, or both, since the two are handled differently from that point on.
- Checking — a correction is checked against a primary source; a removal is not, since no justification is required.
- Action — the record is updated or taken down.
- Response — the requester is told what was done, and, if a correction could not be confirmed, why not.
This is normally complete within the ten-business-day window described below.
Corrections Versus Removal, and How Each Is Handled
A correction means a specific fact is wrong — an outdated employer, a misspelled organization, a role that changed — and the record should stay, just fixed. A removal means the record should not exist here at all, regardless of whether every fact in it is accurate. The two are handled differently: a correction is checked against a primary source before it is made, since changing a fact without confirming it just trades one inaccuracy for another, while a removal is not checked against anything and requires no explanation.
Requests From Someone Who Is Not the Subject
A request does not have to come from the person named in a record. Anyone who notices an error can ask for a correction, and the same primary-source standard applies no matter who is asking. Removal is treated a little differently: because no reason is required, this site gives most weight to a removal request from the subject or someone clearly authorized to act for them, such as an employer's communications office. A removal request from anyone else is still read and taken seriously, but may prompt a short reply confirming the requester's relationship to the record first, so one person cannot have another's accurate record removed without any stated basis.
Information That Helps
A request is easiest to act on quickly when it includes: the record or page it appears on; the specific fact believed to be wrong; and, for a correction rather than a removal, the accurate information and, where possible, a link to a primary source that supports it. None of this is required. A removal needs none of it, since no reason is required; a correction simply moves faster when the fact and its source arrive with the first message.
What Removal Means
A removal request results in the record being taken down from this site. It does not, and cannot, remove that person's underlying information from the primary source this site drew it from — a hospital's physician directory, a state licensing registry, a company's investor relations page, or a similar institutional source. Anyone who wants that underlying source corrected or removed needs to contact the institution that publishes it directly, since this site has no authority over another organization's materials. What this site controls, and will act on promptly, is its own record.
Search Engines and Caching After a Removal
Once a record is taken down, the live page no longer shows it, but search engines keep their own cached and indexed copies on their own schedule, not instantly. This site cannot reach into a search engine's index and delete a cached snapshot directly — no site can do that for another company's index — but it updates or removes the underlying page, which signals to the search engine on its next crawl that the content changed, and it will not object to a de-indexing request the requester files directly with the search engine if one is needed while the index catches up.
Periodic Review of Records
Records are not only updated in response to a request. This site periodically reviews existing records against their primary sources. If that review finds a person's professional presence is no longer public — a listing taken down, a role ended without a successor — the record is removed on that basis alone, without anyone needing to ask.
A Note on Tone
This site would rather have fewer accurate records than more inaccurate ones. A correction or removal request is not treated as adversarial, and no justification is expected before a removal is processed.